We ensure the provision of transparency regarding the properties we represent to give our customer thorough insight beforehand.

Our Accommodation reservation service is executed with straightforward policies to ensure smooth and efficient results.

Our reservation process is direct and uncomplicated; however, our team is ready to assist you with your queries to facilitate the process.

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Cancellation Policy:

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Please note we operate under a non-refundable booking policy. When you make a reservation, the full amount for your stay will be charged to your provided payment method immediately. This charge is non-refundable, which means that in case of cancellation, modification, or no-show, you will not receive a refund.

We understand that plans can change, and we encourage guests to carefully consider their travel arrangements before booking. By confirming your reservation, you accept and agree to this non-refundable policy.

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Check-In and Check-Out:

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Check-in time is from 3:00 PM on the day of arrival.

Check-out time is by 11:00 AM on the day of departure.

Early check-in and late check-out may be available upon request and subject to an additional fee.

Occupancy:

Maximum occupancy limits for each villa type must be adhered to.

Additional charges may apply for extra guests not included in the original reservation.  

          

Damage Policy:

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Guests are responsible for any damage to the villa during their stay.

A pre-authorization hold may be placed on the credit card to cover potential damages.

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Smoking Policy:

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Adhere to non-smoking areas.

Use designated areas.

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Force Majeure

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The villa shall not be liable for any failure or delay in performance due to circumstances beyond its control, including natural disasters, government restrictions, or other causes.

Policy Amendments:

The villa reserves the right to amend policies without prior notice.